Friday, December 30, 2011

Break

We are in Findlay right now. We decided to 'gift' our kids with snowboarding. Our friends in Findlay have been asking us to come out here to snowboard with their kids for a while now so we just decided why not since we will be busy soon, what with the baby and all.

Nilun is pretty excited and i'm not sure about Naree. She is still a nervous i think. I'm not even sure if she wants to do it or not. We will see tomorrow.
Too bad there hasn't been any snow here in our neck of the woods. Ohio hasn't has much snow. It snowed about a total of 2 days this year for winter. I have a feeling we will get hit hard sometime in January or February. Not looking forward to that.

We had wanted to leave a little early for Findlay but we had ordered shoes for Naree for Christmas and it was to get here today.
So we decided to stay home and wait for the package to get here before we head off since my sister-in-law wasn't home either.
We ended up waiting till 6 pm!!!! OMG i was a little frustrated. I wanted a head start on our drive. Lien was pretty mad.

I had tried to call them 3 times around 3 pm and 4 pm to try to see where the package is now or if we were even going to get it. I couldn't get any one on the phone.....just the machine. {i really hate these automated calls} Seriously why can't a live person just pick up the phone now a days? Is it that hard?
Anyways i couldn't get through.....
Lien got up from his nap around 5:30 and he was getting irritated. We really wanted to get going. So he called them up. I will spare you what he said or did. He was upset and ok so he yelled into the phone a bit and demanded to the automated voice that he wanted "a representative dang it!"
2 minutes later he WAS TALKING to a live person!
WHAT?
I tried 3 times and couldn't get through!
I guess i will have to learn to yell and scream my way to a live person! lol
Hey whatever works right?
He talked to someone and he demanding to know how the status of the package was and if he was even going to get it.
The other person on the line said they didn't know when we would get it but they know it's been in the truck out for delivery.
Lien was livid....on the line of saying "you saying you want me to wait around ALL DAY for you to bring me my package? What if i have something to do? I've been waiting all day and i have to be out of town. YOU need to have some kind of system that will at least tell me what time the package will come or between what time it will come...."
The guy made the mistake of telling Lien "you can come pick it up."
Bad idea!
"if i wanted to pick it up i wouldn't be waiting for you all day long. I would be there this morning already. YOU were suppose to delivery, that's your job."
He then said this is the worst customer service ever and hung up on them.

We decided to just leave. So i left a note for the delivery guy to just leave the package by the back door. My sister-in-law would be home by then of course.
While we were packing up the car, just only 15 minutes after, the call the UPS guy shows up.
He was rude.....
We were outside by the car loading and up and he didn't even come give us our package. He just left it at the front! Jerk......
We are usually not mean or bad customers. We are the opposite, we always think of other people and such and try not to give any trouble but this was beyond ridiculous.
We didn't mean to be rude but it was just too much. They really need to work on their deliveries. Get some kind of time system or something. Technology is booming right now, there's got to be a solution.

But we did get an extra package! We also got a package from my dear friend, Bori and her boyfriend. Christmas presents!!!! {i forgot to take pictures.}
I knew the package was coming but didn't know it was coming with the shoe too. Two in one.....not bad!

I am blessed to have such a wonderful friend. She is so thoughtful to send us Christmas gifts. She didn't have to but she did and we appreciate that.
She is also my children's' Godmother.

How's that for a day huh?
So now I'm all showered and relaxing. Hubby is out in the living room chatting with his buddy and the kiddos are in their buds' room playing.
Tomorrow morning we head out to the mountains and maybe get some snowboarding done. How exciting is that?
It's been a good Christmas break so far!
I'm so blessed to be with my family.......there's really not much i could ask for. :)

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